OVERVIEW

Today’s digital era has greatly revolutionized the way people plan their travel. Due to immense competition, the survival and success of Travel & Hospitality companies depends on customized services and exceptional guest experience, before, during and after the travel.

Some to the key challenges faced by travel and hospitality industry are:

  • Meeting ever increasing demands and expectation of travellers
  • Implementing new technologies to stay at par and ahead of competition
  • Increased tax rate and its strong impact on global travel
  • Evaluating risks in investments to travel and hospitality infrastructure
  • Reduce costs and increase profitability

To meet such challenges, we at MMACH DESIGN, develop customized travel agency management software solutions using our expertise in latest technologies, social networking, location, mobile and analytics, that enables travel & hospitality companies with multiple benefits, like enhance guest experience, improve operations, decrease costs of travel distribution, generate new revenue streams, improved customer loyalty and many more.

Travel & hospitality software development experience

With our deep knowledge of the Travel & Hospitality industry and technologies expertise, we have developed comprehensive solutions for our customers like travel booking software which have increased direct sales, simplified channel management, augmented the flow of tourist registered arrivals and revenue, retained customers by superior service quality and better customer services with significant cost savings. Moreover, the solutions so developed can have both forward and backward integration that will streamline the efforts.

Here are some of the projects we have delivered for Travel & Hospitality industry:

  • Travel Booking Engine Software

  • Hotel Revenue Management System with features like
    • Channel Manager
    • CRM with features like campaigns, loyalty programs, surveys, etc
    • Extranet with facilities to manage rates for different room types, policies, extras, incentives and others
    • Share hotel information, rate announcements, marketing campaigns on various social media sites
    • Travel Mobile apps to access systems on the go

  • Restaurant POS system with features like:
    • Touch enabled till interface for multiple sales counters for managing front office activities
    • Automated requisition, purchase processes
    • Catering management
    • Inventory management

  • Sales Automation tool for MICE